Support
Frequently Asked Questions
Need something cleared up? Here are our most frequently asked questions.
Can I request the same crew again?
If they're available for your time slot, you can select the same crew when you book.
Do you clean offices as well as homes?
Yes. We clean commercial spaces with vetted crews, agree the price up front, and schedule visits around your hours.
Do I need to provide cleaning supplies?
No. The team brings all supplies and equipment. If you want a specific product used, leave it out with instructions.
Do I need to be home during the cleaning?
No. Leave entry instructions and return to a clean home, or stay while we work. The price is the same either way.
What if I have pets?
Pets are welcome to stay. Mention them on the booking form so your crew knows what to expect before they arrive.
Still have questions?
Can't find the answer you're looking for? Please chat to our friendly team.